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While the start of a new decade typically brings hope, we quickly saw the world come to a near standstill in , confronted by compounding crises: a public health and economic crisis, persistent issues of systemic racial injustice and inequity, and the devastating effects of climate change. But helplessness is corrosive to hope, and hope plus work is what is required. And for that, I am optimistic. As a company, we are steadfast in our mission to empower every person and every organization on the planet to achieve more.
Our mission is enduring. It drives who we are and everything we do, emphasizing our passion to empower both people and the lasting institutions they build.
Although this year has taught us that no business is percent resilient, those fortified by digital technology are more resilient and more capable of transforming when faced with sweeping changes like those we are experiencing. The way people interact with businesses is fundamentally shifting, and there is no going back. Digital technology is the most malleable tool ever created, and we believe that businesses that use it to build their own digital capability will recover faster and emerge stronger.
At Microsoft, we call this dynamic tech intensity : adopting best-in-class digital tools and platforms for the purpose of building new, proprietary products and services. We are living in the era of the intelligent cloud and intelligent edge, which is being shaped by rapid advances in distributed computing, ambient intelligence, and multisense, multidevice experiences.
This means the places we go and the things we interact with will increasingly become digitized, creating new opportunities and new breakthroughs: from precision medicine to precision agriculture, from personalized e-commerce to personalized education, and from connected manufacturing floors to connected homes.
Our collective opportunity is to channel this intelligent cloud and intelligent edge era into tech intensity for every organization on the planet. Our customer solution areas were built for this era. They enable people, organizations, and entire industries to not only thrive but reimagine the world.
So organizations can empower their employees, fostering a new culture for hybrid work; engage customers intelligently and virtually; transform products with new business models; and optimize operations to keep customers and employees safe and secure.
Across our customer solution areas, we are expanding our opportunity to help every organization in every industry build their tech intensity—with a business model that is trusted and aligned with their success.
More than ever, organizations are relying on Azure to stay up and running and support critical workloads, from healthcare triage with AI-assisted bots, to digital twins in manufacturing, to e-commerce in retail.
Today, leaders in every industry—including 95 percent of the Fortune —run on Azure. Fifty billion devices will come online by , and Azure is the only cloud that extends to the edge, with consistency across operating models, development models, and infrastructure stack. Azure Arc enables organizations to deploy Azure services anywhere and extend Azure management to any infrastructure.
Azure Stack Edge brings rapid machine learning inferencing closer to where data is generated, including the harshest of conditions, like disaster response. Our acquisitions of Affirmed and Metaswitch, along with new Azure Edge Zones, expand our offerings for telecom operators as they move to 5G. There will be zettabytes of data by , and processing this data in real time will be an imperative for every organization.
At the data layer, Azure is the only cloud with limitless data and analytics capabilities. Azure Synapse brings together big data analytics and data warehousing, enabling data scientists to generate immediate insights from structured and unstructured data.
And together with Azure SQL Hyperscale, Cosmos DB, and our other data services, we are able to deliver a cloud-native data estate for every organization. In AI, we have the most comprehensive portfolio of tools, frameworks, and infrastructure. Azure Cognitive Services makes it easier to build applications that see, hear, speak, search, understand, and accelerate decision-making. Azure Machine Learning helps organizations build and deploy models faster, while ensuring they can do so responsibly and safely.
And, we are pushing the bounds of how AI can generalize learning beyond narrow domains, collaborating with OpenAI on a supercomputing platform to train and run AI models of unprecedented scale.
Their new GPT-3 model was trained on our Azure AI supercomputer and constitutes a new breakthrough in natural language understanding and generation, promising breakthrough scenarios within our products and those of our customers, when safely deployed.
Today, the majority of job openings for developers are outside the tech sector, and developers will increasingly drive and influence every business process and function. We have the most used and loved developer tools to build any app for any platform. With GitHub, more than 50 million developers across 3 million organizations, including the majority of the Fortune 50, are able to collaborate and build software together.
And, with Azure, they have best-in-class services to build cloud-native apps and modernize existing ones. This year, we went further to give developers new tools to power remote development, productivity, and collaboration, wherever they are. Codespaces brings together the best of GitHub, Visual Studio, and Azure to help developers go from code to cloud in seconds.
VS Live Share enables real-time collaboration between developers, regardless of their location. And with Azure Communications Services, any developer can integrate rich communications APIs into their applications across any device, on any platform, using the same reliable and secure infrastructure that powers Teams.
To accelerate this, we must enable a new category of developers—citizen developers—equipping domain experts with tools that are low-code or no-code to create solutions that solve their unique business needs and help them better collaborate with professional developers.
With Power Platform, anyone can become a citizen developer, able to create an application, build a virtual agent, automate a workflow, and analyze data in hours or days, not weeks or months. Power BI is the clear leader in business intelligence in the cloud. Power Virtual Agents enables anyone to build an intelligent bot with just a point and click. And Power Automate enables customers to automate manual business processes across both legacy and modern applications.
Microsoft is empowering people and organizations to be productive and secure as they adapt to more fluid ways of working and learning. The PC has been mission-critical across work, school, and life to sustain productivity in a remote everything world. More than 1 billion active devices now run Windows 10, and Office usage is higher than ever. And with Surface, we are reimagining every layer of the stack—from how we infuse AI from the silicon up, to device form factors, to the role of operating systems—investing across form and function to create new device categories.
We think about the future of work through three vectors. First, we are creating a system of collaboration for every organization. Second, learning in the flow of work will be increasingly important. A new Teams app will help organizations skill, reskill, and upskill employees, surfacing learning content from LinkedIn Learning and other content providers. Dynamics is helping organizations in every industry digitize their business operations and make every part of their operations remote, from manufacturing, to supply-chain management, to sales and customer service, including new scenarios like contactless shopping.
As much as 73 percent of the data in the world is still not being analyzed. And from Dynamics Customer Insights for personalized customer experiences and Dynamics Commerce for omnichannel retail, Dynamics is the only AI-powered business cloud that gives customers a degree view of their business to unify data and unlock insights.
And the combination of LinkedIn Sales Navigator and Dynamics gives sales professionals tools for more effective remote selling. LinkedIn is where more than million professionals around the world go to connect, learn, and plan for the future. People are turning to LinkedIn Learning more than ever to acquire new skills.
And we are helping organizations attract, retain, and develop the best talent with our portfolio of Talent Solutions, Talent Insights, and Glint. Identity, security, management, and compliance underlie our entire tech stack.
We are the only company that offers integrated, end-to-end capabilities to protect people and organizations. In identity, Azure Active Directory now provides identity and access management to more than million monthly active users across more than , organizations.
In security, Defender offers broad coverage, spanning identities, cloud apps, devices, IoT, and more. It complements Azure Sentinel, which analyzes security signals across the entire organization, using AI to detect, investigate, and automatically remediate threats.
And, in compliance, we provide tools to help organizations govern their data and comply with increasing regulatory requirements. Gaming is the most expansive category in the entertainment industry.
Three billion people around the world look to gaming for entertainment, community, and achievement, and our ambition is to empower each of them, wherever they play. We saw record engagement and monetization this year, led by strength on and off console, as people everywhere turn to gaming to connect, socialize, and play with their friends during a time of social distancing. Our Xbox Game Pass service now has more than 15 million subscribers.
As we pursue our mission, we also recognize our enormous responsibility to ensure the technology we build benefits everyone on the planet, including the planet itself. Our customers see this urgent need and are looking to us—in partnership with them—to take action.
First, we must ensure that the economic growth we drive is inclusive. This starts with protecting public health. COVID has underscored that without a healthy society, we cannot sustain a healthy economy. It also requires that we equip everyone with the skills, technology, and opportunity to pursue the in-demand jobs of a changing economy. COVID has intensified the need for these efforts, forcing tens of millions of people out of work. We are also working to expand broadband access to 40 million unserved and underserved people in rural areas globally, and to 3 million people in unserved and rural communities in the US by July We also prioritize accessibility in our culture, products, and services, ensuring we use technology to design a more accessible world for the 1 billion-plus people around the world with disabilities.
As we continue our own accessibility journey, we seek to inspire and enable others to advance theirs, including through our five-year investment in AI for Accessibility.
We make our technology affordable and accessible to nonprofit organizations around the world, enabling them to drive greater impact for the causes and communities they serve. Second, we unequivocally support the fundamental rights of all people , from defending democracy to addressing systemic racial injustice and inequity around the world.
Recent events are shining a bright light on how much work there is still to do. Seeing injustice in the world calls us all to take action.
This starts with our own culture at Microsoft, extends to how we engage our suppliers and partners to create change, and includes strengthening our communities. Democracy itself is under attack. Third, we must protect our most finite resource—the planet—by working toward a more sustainable future. Addressing the climate crisis is good for the planet and good for Microsoft. Finally, we are committed to building trust in technology and its use.
Without trust, none of our progress is possible. For Microsoft, trust is built on privacy, security, the responsible use of AI, and transparency. Our approach to privacy and data protection is grounded in our belief that customers own their own data.
Our privacy principles include a commitment to be transparent in our privacy practices, to offer meaningful privacy choices, and to responsibly manage the data we store and process. To date, more than 43 million people have visited these tools. Security is a central challenge in the digital age.
In an increasingly complex world, technology alone is not enough to combat increasing threats. It also requires partnerships, both with governments and industries.
Our Digital Crimes Unit—an international team of technical, legal, and business experts—has coordinated with partners across countries to disrupt threats targeting governments, universities, human rights organizations, individuals, and more. This year, for example, they took control of domains being used to send COVIDthemed phishing emails in 62 countries.
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